2015 Mercedes benz SPRINTER 2500 Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz SPRINTER 2500 2015 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz SPRINTER 2500 2015 suspension and complaints other owners have filed.
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2015 Mercedes benz SPRINTER 2500 Suspension Problems, Complaints and Defects

 Issue ID1200273
 Internal NHTSA #10734629
 ManufacurerMercedes-Benz USA, LLC - DBA Sprinter
 BrandMERCEDES BENZ
 ModelSPRINTER 2500
 Model Year2015
 File date09/07/15
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemOn thursday july 9th after 9:00 pm, i was driving up route 8 in virginia from north carolina and my power steering went out. My van has suffered from substantial noise and vibration between 1600 and 2000 rpm on slight grades since the day after i purchased it. With just shy of 20,000 miles on the van, much of it going up and down grades, it is my perception that the power steering fluid hose vibrated lose. Almost 500 hours of driving, just shy of 20,000 miles in temps that varied from lows of 40 to highs of 110, and consistent vibrations during the specified rpm and the hose vibrated loose and lost power. The vibrations are a known issue for sprinter 4x4's and they have tried to address the issue unsuccessfully with dampening and thicker leaf springs. This remains ineffective and now, dangerous. I am gravely concerned that other items in this 4x4 model van could come loose, or worse someone on a mountain pass could lose control as i did and cause a fatal accident. Due to the 4x4 system and the desire of it's owners to drive to remote places, i feel this warrants an immediate investigation to protect the owners where diamler vans has clearly decided not to manage it's safety. If anyone had come down the switchbacks on route 8, neither of us would have had enough time or space to avoid and accident. I was incredible lucky. I was forced to drive across the road lines to move the van as i could not control the steering. I feared for my life until i got to the top of the switch back and was able to pull over on relatively straight flat ground. The trailer i was towing suffered as i was not able to articulate the van on the road such that it did not go off the road and hit trees and embankment.. . Updated 07/21/15 *bf..... Updated 08/12/15 *bf the consumer stated the suspension was replaced. However, it did not resolve the vibration issue. ... Updated 9/24/2015 *js
 Vehicle Mileage at Failure19920
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateFLOYD, VA
VIN pattern WD3FE8CC0FPXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders6
Drive train typeAWD
Transmission type
 Vehicle speed45
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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